Remote Operations Generalist - EMEA/Mexico/Brazil - 100% remote

NOTE: This is a FULLY remote role, but the candidate must be within the EMEA region, Mexico or Brazil to fulfill the role and collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region, Mexico or Brazil.

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.

Hostaway is seeking a pro-active, driven Remote Operations Generalist to support the company in building out its Operations work to support the company's growth.

Your Mission

• Help develop processes, policies, and systems that support efficient operational growth

• Support the development and management of our remote company community and collaboration tools including Confluence and Slack

• Assist with the planning and logistics for company events such as offsites

• Support onboarding processes for new starters including ordering devices and following simple IT setup tasks

• Where needed, support ad hoc company projects

• 3+ years in a similar role that touches broad company topics

• Strong organizational and multitasking abilities, with exceptional attention to detail

• Excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment as well as independently

• Project management skills that enable you to work on more than one project and deliver

• Experience remotely supporting a distributed workforce

• Strong customer centric mindset

• Fluent in English (Writing/Speaking)

What we offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.